PRIVACY POLICY

1. Introduction

EZPZ Permits, LLC ("EZPZ Permits," "we," "us," or "our") respects your privacy and is committed to protecting the personal and project-related information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, communications, consultations, and the provision of our construction permit research, consulting, expediting, document coordination, project management, and inspection coordination services.

This policy applies to visitors of https://ezpzpermits.net, prospective clients, current and former clients, and individuals who communicate or conduct business with EZPZ Permits.

By accessing our website or voluntarily providing information to us, you acknowledge that you have had the opportunity to review this Privacy Policy.

2. Information We Collect

We may collect personal information and project-related information that you voluntarily provide or that is reasonably necessary to provide our services.

The types of information we may collect include:

A. Personal and Contact Information

  • First and last name.

  • Email address.

  • Telephone number.

  • Mailing address, when applicable.

  • Business name and professional contact information.

  • Other information you voluntarily provide through website forms, emails, telephone calls, or consultations.

B. Property and Project Information

Because our services involve construction permitting and coordination with local jurisdictions and other agencies, we may collect:

  • Property addresses and parcel identification numbers (APNs).

  • Property ownership or authorized representative information.

  • Project descriptions, objectives, and proposed scopes of work.

  • Existing and proposed site conditions.

  • Architectural drawings, construction plans, site plans, and supporting documentation.

  • Permit applications, correction notices, agency comments, and correspondence.

  • Utility information and project-related documentation.

  • Inspection information and scheduling details.

  • Other records reasonably necessary to research, coordinate, or support a permitting project.

C. Payment and Transaction Information

If you purchase services or schedule a consultation, we may collect information necessary to process your transaction, including:

  • Name and billing information.

  • Service selections and transaction amounts.

  • Payment status and transaction records.

  • Consultation booking and appointment details.

Payment card information may be collected and processed directly by third-party payment processors. EZPZ Permits does not intend to collect or independently store complete payment card numbers or security codes.

D. Automatically Collected Website Information

When you visit our website, certain technical information may be collected automatically through website functionality, cookies, analytics, or similar technologies, including:

  • IP address.

  • Browser type and device information.

  • Operating system.

  • Pages visited and time spent on the website.

  • Referral sources and general website usage information.

  • Cookie identifiers and similar technical data, where enabled.

3. How We Collect Information

We may collect information through the following sources:

  • Website contact forms and consultation inquiries.

  • Emails, telephone calls, and other direct communications.

  • Virtual or in-person consultations.

  • Service agreements, client intake forms, and project documentation.

  • Payment and appointment scheduling platforms.

  • Documents and information voluntarily provided by clients or their authorized representatives.

  • Publicly accessible property records, parcel information, and permitting agency resources, when relevant to an agreed project scope.

  • Website cookies, analytics, and other automated technologies, where enabled.

We only seek information reasonably related to responding to inquiries, conducting business, or providing requested services.

4. How We Use Your Information

EZPZ Permits may use collected information for legitimate business and operational purposes, including:

  • Responding to inquiries and consultation requests.

  • Preparing service proposals, estimates, and agreements.

  • Establishing and maintaining client relationships.

  • Researching property conditions, permitting requirements, and applicable jurisdictional processes.

  • Preparing, organizing, reviewing, and coordinating permit-related documentation.

  • Communicating with permitting agencies, utility providers, consultants, and other project stakeholders when authorized or necessary to perform contracted services.

  • Coordinating permit applications, correction responses, agency communications, and inspection scheduling.

  • Processing payments, maintaining transaction records, and administering accounts.

  • Providing customer service and responding to questions or concerns.

  • Maintaining business records and fulfilling applicable legal and contractual obligations.

  • Improving website functionality, security, and user experience.

  • Sending occasional business updates or service-related communications, where permitted.

We do not use client information for purposes unrelated to our business operations or the services requested without an appropriate legal basis or permission.

5. Information Sharing and Third-Party Disclosure

EZPZ Permits does not sell or rent clients' personal information to third parties.

We may disclose personal or project-related information in limited circumstances, including:

A. Service Providers and Business Platforms

We may share information with third-party providers that help operate our business, maintain our website, process payments, schedule consultations, store documents, communicate with clients, or provide other administrative support.

These providers may include website hosting platforms, payment processors, appointment scheduling services, email providers, and cloud storage or document management services.

Such providers may access information only as reasonably necessary to perform their services, subject to applicable contractual and legal obligations.

B. Permitting Agencies and Project Stakeholders

When authorized by the client or otherwise permitted by law, we may share relevant project information with:

  • City and county permitting departments.

  • Planning, building, fire, and public works departments.

  • Utility providers, including SMUD and PG&E, when relevant.

  • Architects, engineers, land surveyors, and other qualified professionals.

  • Contractors, property representatives, and other designated project stakeholders.

  • Other governmental agencies or entities involved in the permitting or inspection process.

Information is shared only to the extent reasonably necessary to support the agreed project scope or fulfill applicable legal requirements.

C. Legal and Regulatory Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, subpoenas, legal proceedings, or legitimate governmental requests, or to protect our legal rights and business interests.

D. Business Transfers

If EZPZ Permits undergoes a business sale, merger, restructuring, or similar transaction, relevant business records and information may be transferred as part of that transaction, subject to applicable privacy requirements.

We do not authorize third parties receiving information for service-related purposes to independently use client information for unrelated marketing or commercial purposes.

6. Confidentiality of Client and Project Information

We recognize that permitting projects may involve confidential, proprietary, or sensitive business and property information.

EZPZ Permits takes reasonable steps to limit access to client and project documentation to individuals and service providers who need the information to perform authorized business functions.

We do not intentionally publish, distribute, or disclose private client documents, construction plans, project records, or personal information for public promotional purposes without appropriate authorization, unless disclosure is otherwise permitted or required by law.

Please be aware that documents submitted to governmental agencies may become subject to applicable public records laws and agency disclosure requirements. Once submitted, EZPZ Permits cannot guarantee that the receiving agency will maintain those documents as confidential.

7. Cookies and Website Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, understand visitor activity, and enhance the user experience.

Cookies are small data files stored on your device when you visit a website.

Depending on the website configuration and services enabled, cookies may be used to:

  • Maintain website functionality.

  • Understand website traffic and visitor behavior.

  • Evaluate website performance.

  • Improve website navigation and content.

  • Support embedded third-party services and integrations.

Certain third-party platforms or website integrations may also use cookies or similar tracking technologies.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, service providers, payment platforms, scheduling applications, governmental resources, or other external websites.

These websites and services operate independently and maintain their own privacy policies and data practices.

EZPZ Permits is not responsible for the privacy practices, security, content, or information handling procedures of third-party websites or platforms.

We encourage visitors and clients to review the applicable privacy policies before submitting personal or financial information through external services.

9. Data Retention

EZPZ Permits retains personal and project-related information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Responding to inquiries and consultation requests.

  • Providing contracted services.

  • Maintaining project and client records.

  • Processing payments and maintaining financial documentation.

  • Resolving disputes and enforcing contractual rights.

  • Meeting applicable legal, regulatory, accounting, and recordkeeping requirements.

The retention period may vary depending on the type of information, nature of the project, contractual obligations, and applicable legal requirements.

When information is no longer reasonably necessary for these purposes, we may securely delete, destroy, or de-identify it, subject to applicable retention obligations and legal exceptions.

10. Information Security

We take reasonable administrative, technical, and organizational precautions to protect personal and project-related information against unauthorized access, disclosure, alteration, loss, or destruction.

These precautions may include:

  • Limiting access to information based on business needs.

  • Using reputable third-party platforms and service providers.

  • Maintaining appropriate account security and access controls.

  • Using secure website connections and available encryption technologies.

  • Taking reasonable precautions when transmitting or storing client documentation.

However, no method of electronic transmission, cloud storage, or data storage is completely secure. We cannot guarantee absolute security of information transmitted to or maintained by us or third-party service providers.

Clients should avoid sending highly sensitive information through unsecured email or general website contact forms unless specifically requested through an appropriate secure method.

11. Your Privacy Choices and Rights

You may contact EZPZ Permits to request access to, correction of, or deletion of personal information that you have provided, subject to applicable legal, contractual, and recordkeeping requirements.

You may also:

  • Request information about the personal data we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information where legally permissible.

  • Withdraw consent to optional communications.

  • Opt out of nonessential marketing emails.

  • Ask questions or raise concerns regarding our information-handling practices.

To submit a privacy-related request, contact:

Email: info@ezpzpermits.net
Telephone: 530.844.8594

Please include sufficient information for us to identify your request and verify your identity where reasonably necessary.

We may retain certain information when required or permitted by law, including information necessary to complete transactions, maintain business records, fulfill contractual obligations, resolve disputes, or comply with legal requirements.

12. California Privacy Rights

EZPZ Permits operates in California and recognizes the importance of applicable California privacy protections.

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), provides certain privacy rights to California residents when applicable to a business.

Depending on the law's applicability and any applicable exceptions, these rights may include:

  • Right to Know: Request information about the categories and specific pieces of personal information collected, the sources of that information, the purposes for collection, and the categories of third parties to whom information is disclosed.

  • Right to Delete: Request deletion of personal information, subject to applicable exceptions.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Opt Out: Opt out of the sale or sharing of personal information, where applicable.

  • Right to Limit: Limit certain uses and disclosures of sensitive personal information, where applicable.

  • Right to Non-Discrimination: Receive equal service and treatment for exercising applicable privacy rights.

EZPZ Permits does not sell personal information or knowingly share personal information for cross-context behavioral advertising as part of its ordinary business practices.

EZPZ Permits will not discriminate against individuals for exercising privacy rights available to them under applicable law.

Requests may be submitted using the contact information provided in this Privacy Policy. We may take reasonable steps to verify the identity and authority of individuals submitting requests before responding.

These rights apply only to the extent required by applicable law. Certain information may be exempt from deletion or other requests due to legal, contractual, or operational requirements.

13. California Do Not Track Disclosure

Some web browsers offer a "Do Not Track" (DNT) setting that communicates a user's preference regarding online tracking.

Because there is currently no universally adopted standard for responding to all browser-based Do Not Track signals, our website may not respond to every such signal.

Third-party website integrations, analytics services, or other technologies may independently collect information regarding website usage, subject to their own privacy practices and applicable requirements.

14. Children's Privacy

Our website and services are intended for adults, homeowners, property representatives, contractors, developers, and business professionals.

EZPZ Permits does not knowingly solicit or collect personal information directly from children under the age of 13.

If we become aware that personal information has been collected directly from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information, subject to applicable legal requirements.

15. Changes to This Privacy Policy

EZPZ Permits reserves the right to update or modify this Privacy Policy as business practices, website functionality, third-party services, or applicable laws and regulations change.

Any material changes will be reflected by updating the Effective Date displayed at the top of this policy.

Updated policies will be posted on our website. Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

We encourage visitors and clients to review this Privacy Policy periodically.

16. Contact Information and Privacy Concerns

If you have questions, concerns, or requests regarding this Privacy Policy or how EZPZ Permits collects, uses, or protects personal information, please contact us:

EZPZ Permits, LLC
Effective Date: November 12, 2026

Website: https://ezpzpermits.net
Email: info@ezpzpermits.net
Telephone: 530.844.8594

We appreciate the trust our clients place in us and remain committed to handling personal and project-related information responsibly, professionally, and in accordance with applicable privacy requirements.

End of Privacy Policy